About Flooring Works

We're a small team, and we like it that way. It means when you call or email us, you're not stuck in a queue talking to a stranger reading from a script, you're talking to someone who actually knows the stock, the delivery schedules, and the products we sell.

We started Flooring Works because we thought buying flooring in Australia was harder than it needed to be: showroom mark-ups, pushy sales tactics, and "was $99, now $49" pricing that was never really $99 to begin with. So we built something simpler, sell quality flooring direct from the manufacturer, price it fairly from day one, and back it with a team that actually picks up the phone.

How we keep things fair

We're backed by two of Australia's leading flooring manufacturers, with over 40 years of combined trading history between them. That means the quality and warranty support of an established supplier, without the overhead of a big-box showroom, and without the games some retailers play with pricing.

• Fair & honest pricing - our prices are set fairly from the start, not inflated so we can "discount" you into a decision.
• 100% Quality & Satisfaction Guarantee - not happy with your flooring? Return any unopened box within 30 days for a full refund, no questions asked.
• Try before you buy - order up to 5 samples so you can see and feel the flooring in your own home before committing.

Real people, not a call centre

Every quote, every delivery question, every "will this suit my home" email, is answered by our small team directly. If you'd rather talk it through in person, you're welcome to book a showroom appointment at our Condell Park showroom - we keep these to dedicated, one-on-one consultations rather than a walk-in showroom floor, so you get our full attention.

Got a question about your order, delivery, or which product suits your space? Get in touch and we'll get back to you personally. For details on pickup, depots, and delivery timeframes across Australia, see our Delivery & Pickup page.

Working with trades and builders

We work with a lot of trades, builders, and developers who need reliable pricing and stock across bigger projects. If that's you, sign up for a trade account for wholesale pricing and a dedicated point of contact for your orders.