30 Day Happiness Promise We guarantee the quality of our products, so if you've opened a box of flooring and the quality or colour wasn't what you were expecting, we'll provide you an instant full refund on all remaining boxes (returned in original condition) within 30 days of purchase. See our Returns Policy for more information. Try Before You Buy - Purchase 5 XL Samples We want you to love the floor before purchasing and will send you 5 free samples of A4 size. Scratch it, dent it, drop it in water - test it yourself to understand the quality difference. 1 Hour Pickup (Sydney) or Australia-Wide Delivery Our floors are stocked in Sydney, ready for pickup or express delivery to you Australia-wide.